How Does ELOView Handle Remote App Updates

The Update Lifecycle

When an admin uploads a new APK or Windows executable, ELOView stores it in encrypted cloud storage. Each registered device checks in at scheduled intervals. During that handshake, ELOView compares version numbers and automatically queues updates if differences exist.

Downloads occur in the background using checksum verification. This ensures the file is complete and authentic before installation begins.

Once downloaded, the app remains idle until the scheduled deployment window. At that time, the system closes the old app, installs the new build, and restarts the device if required.

Rollout Strategy

Smart deployment prevents downtime. Instead of pushing to every kiosk at once, group devices by site or function. Update a small batch first, confirm performance, then roll out network-wide.

ELOView’s dashboard shows progress and status codes for every unit. Failures trigger automatic retries.

Data and Backup

Existing app data remains preserved unless a complete wipe is chosen. Use backup policies to export logs and configurations before large updates.

Troubleshooting

If a device fails to apply updates, check connectivity and storage space. Insufficient free memory causes incomplete installations. Clean cache or reboot remotely through ELOView to retry.

Example

A grocery chain operates 450 Android-based kiosks. During software upgrades, devices download new content overnight but only reboot after closing hours. This eliminates customer disruption while ensuring every unit runs the latest version by morning.

Final Thoughts

Remote updates turn maintenance into a background process. ELOView’s staged rollout, integrity verification, and retry system give full control without field visits.

Tags: ELOView, Deployment, Remote Management, Updates
Author: Emilio Bourdages
Blog: Learn