How to Use ELO Displays for Digital Wayfinding

Choosing the Right Display Size and Placement

Display size determines map legibility.
For detailed maps, use 22- to 32-inch screens. Smaller screens work for minimalistic layouts, but larger formats allow easier zooming and reading from a distance.

Placement matters:
• Near entrances and major intersections
• Near elevators and escalators
• Inside lobbies and waiting zones
• At eye level for both standing and seated visitors

Slight tilting improves readability and reduces glare from overhead lights.

Designing a User-Friendly Interface

Wayfinding must feel intuitive.
Start with a clear call to action such as “Touch to Begin.”
Use bold typography, high-contrast colors, and labeled icons.

Maps should include directional cues like arrows and highlighting.
When a user selects a destination, the route should animate clearly from point A to point B.

For complex environments like hospitals, color-coded zones reduce confusion.

ELOView allows updating map data remotely so layout changes propagate instantly across all kiosks.

Accessibility and Multiple Languages

Wayfinding must accommodate diverse visitors.
Add multi-language buttons prominently on the home screen.
Use large touch targets for people with limited dexterity.
Provide voice guidance for visually impaired users.
Include closed captions for audio instructions.

Zoom tools let users examine fine details without difficulty.

Maintenance, Uptime, and Content Updates

Maps must remain accurate.
Update digital maps monthly or whenever renovations occur.
ELOView provides remote access to push updated content without visiting each location.

Perform weekly checks of touch responsiveness and Wi Fi or Ethernet connectivity.
Back up route data and map assets in the CMS to ensure rapid restoration if needed.

Analytics for Traffic and Usage

Wayfinding kiosks can collect anonymous usage data such as:
• Popular destinations
• Frequent entry points
• Average interaction duration
• Time-of-day usage patterns

These insights help organizations improve signage placement and building navigation strategies.

Example

A multi-building hospital network installed ELO 24-inch wayfinding kiosks at every major entry point.
After deployment:
• Visitor navigation time reduced by 35 percent
• Staff interruptions for directions dropped significantly
• Patients found departmental check-in areas faster
• Maintenance teams updated maps remotely through ELOView without downtime

Final Thoughts

ELO displays serve as reliable hubs for indoor navigation. Their durability, strong touch responsiveness, and remote management capabilities create polished, intuitive wayfinding systems for any large facility.

Tags: Wayfinding, Navigation, Facility Management, UX
Author: Emilio Bourdages
Blog: Learn